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Know Your Customers, Keep Them Coming Back - All in One Place

Unlock Limitless Customer Engagement

Centralise your customer data to gain insights, tailor every interaction, and automate your campaigns effortlessly—so you can focus on growing your business.

Why BloomReach

Smart Personalization

Use cutting-edge technology to quickly create, personalize, and optimize cross-channel campaigns based on real-time insights, ensuring they stay relevant and impactful.

Actionable Analytics

Our customer data engine allows you to centralize your online and offline customer data to gain a complete view of their interactions and preferences. This empowers you to make data-driven decisions that lead to better marketing outcomes.

Omnichannel Mastery

Design and scale unified customer journeys with our drag-and-drop workflow builder. Easily integrate new channels and ensure consistent messaging across every touchpoint for a smooth customer experience.

Future-Proof Platform

Gain full ownership of your data without relying on IT. Bloomreach’s marketer-friendly tools empower you to accurately track performance and execute faster.

Why BloomReach

1

Smart Personalization

Harness the power of Bloomreach Engagement to deliver truly personalized campaigns. Our platform empowers you to:

  • Rapidly Create & Customize: Quickly build dynamic campaigns that speak directly to your audience.
  • Optimize in Real Time: Leverage up-to-the-minute insights to fine-tune your strategy on the fly.
  • Engage Across Channels: Ensure your messaging remains consistent and impactful—across email, social, and more.

 

2

Actionable Analytics

Leverage our powerful customer data engine to unify your online and offline insights into one comprehensive view. With actionable analytics, you can:

  • Centralize Data: Merge all customer interactions and preferences to see the full picture.
  • Gain Actionable Insights: Turn detailed analytics into agile, informed decisions.
  • Drive Better Outcomes: Optimize your marketing strategy with data that delivers real results.

3

Omnichannel Mastery

Design and scale unified customer journeys with ease using our intuitive drag-and-drop workflow builder. With omnichannel mastery, you can:

  • Streamlined Journey Design: Craft seamless customer experiences that are both scalable and adaptable.
  • Effortless Channel Integration: Add new channels effortlessly, ensuring consistent messaging every step of the way.
  • Cohesive Customer Experience: Deliver smooth, unified interactions across every touchpoint.

 

4

Bloomreach Engagement: Gain Independence from IT department

Empower your marketing team to take full control of your data—no IT intervention required. With Bloomreach’s marketer-friendly tools, you can:

  • Own Your Data: Seamlessly manage and access your customer insights without IT gatekeeping.
  • Empower Your Team: Use intuitive tools designed for marketers to accurately track performance.
  • Accelerate Execution: Make faster, data-driven decisions that drive impactful results.

 

success stories

Lovall

Bloomreach helps us maximize the potential of our customer data, enriching our campaigns and streamlining the process through automation. It’s perfect for our needs and future growth.

TFG ( The Foschini Group )

Across the board, Clarity exceeded expectations. It’s a brand-new frontier and everyone was unsure about what would happen, but Clarity learned quickly, performed better than expected, was easy to use, and was a standout success.

Voyo

Bloomreach Engagement is incredibly stable. We’ve never had any glitches. I’ve had providers during my career where on average two times per month we would have a major crisis — it was a big issue. That never happens with Bloomreach.

Bensons for Beds

We have made big steps towards our goal of becoming a market-leading omnichannel retailer.

Our Resource Hub

Success Stories

Discover how leading brands transform challenges into triumphs with real-world examples of success.

Comparisons

Dive into detailed, side-by-side insights that help you make informed decisions with confidence.

Webinars

Join live sessions where industry experts share actionable strategies and innovative ideas.

Playbooks

Access comprehensive, step-by-step guides designed to empower your journey toward success.

Expert-Led Customer Experience:

Our seasoned experts get hands-on to transform your customer interactions using proven, real-world methods.

Extra Team Capacity:

We seamlessly add skilled resources to your team, ensuring you have the right expertise when you need it.

Data-Driven Personalization:

By analyzing real data, we tailor your website and email communications to deliver the right message at the right time

Omni-Channel Optimization:

We boost customer engagement across all platforms with smart automation, continuous experiments, and effective A/B testing.

Expert-Led Customer Experience:

Our seasoned experts get hands-on to transform your customer interactions using proven, real-world methods.

Extra Team Capacity:

We seamlessly add skilled resources to your team, ensuring you have the right expertise when you need it.

Data-Driven Personalization:

By analyzing real data, we tailor your website and email communications to deliver the right message at the right time

Omni-Channel Optimization:

We boost customer engagement across all platforms with smart automation, continuous experiments, and effective A/B testing.

Book a demo

Fewer Limits, More Potential

A personalized Bloomreach Engagement demo will provide you with the following:

Schedule a Time to Connect